High-touch Contact Center Technologies

Huawei’s eSpace Contact Center Solutions provide cutting-edge, multi-channel communications capabilities to enterprise customers worldwide. Leveraging its broad portfolio of high-performance, carrier-grade telephony and IP-based call processing and routing products, Huawei has achieved a leadership position in the global call center market, with steady growth in installed systems for over 20 years.

Huawei’s technical support team and world-class partners provide comprehensive professional services — from planning to implementation and support — to deliver the benefits of cutting-edge technologies and applications to marketing and customer service content centers for enterprise customers, government, public utilities, and service providers in virtually every industry.

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